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Leave Us a Review

Our customers are the center of our universe and weโ€™re grateful for them. If youโ€™re willing to share your experience about your interaction with our agency, itโ€™ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Doug Gill

Doug Gill

August 13, 2025

5  out of  5
rating by Doug Gill
"Wonderful State Farm Agency. Small chip in windshield, set up appointment, got chip repaired, all in three days."
We responded:
"Doug, thank you for your five-star review! ๐ŸŒŸ๐ŸŒŸ๐ŸŒŸ๐ŸŒŸ๐ŸŒŸ Making the claims process easy is something we strive to do, it can be a lot when the customer has so much going on so we step in and make it easy! Thank you for sharing your experience here so that others can see what Team Curtis is all about!"
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Cathy Pound

August 1, 2025

5  out of  5
rating by Cathy Pound
"The whole staff is upbeat, efficient, and relate specifically to my personal insurance needs. Thank you!"
We responded:
"Thank you so much for your five-star review, Cathy! ๐ŸŒŸ๐ŸŒŸ๐ŸŒŸ๐ŸŒŸ๐ŸŒŸ We are so grateful for your business and appreciative of your taking the time to share your experience with others. We love what we do and knowing that was evident to you is a true blessing. We work hard to be sure everyone's coverage meets their specific needs and desires, so this is great to hear!"
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Kathy Deckard

July 31, 2025

5  out of  5
rating by Kathy Deckard
"Brynn always goes above and beyond! Grateful she explains everything and answers all questions."
We responded:
"Thank you for your five-star review, Kathy! ๐ŸŒŸ๐ŸŒŸ๐ŸŒŸ๐ŸŒŸ๐ŸŒŸ Brynn is very good at what she does and it's wonderful to see others express their gratitude for the services she provided them. We are grateful for your business and appreciate any referrals you send our way!"
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Nicole

July 31, 2025

5  out of  5
rating by Nicole
"Brynn was so helpful"
We responded:
"Nicole, thank you for your five-star review! ๐ŸŒŸ๐ŸŒŸ๐ŸŒŸ๐ŸŒŸ๐ŸŒŸ Brynn is a huge asset to our team, so it's not at all surprising to hear that you had a great experience when you worked with her. We all truly appreciate your taking the time to share your experience - this helps us reach more and more people that we can welcome into our State Farm family!"
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Diana Dague-Walker

July 31, 2025

5  out of  5
rating by Diana Dague-Walker
"Erin and her great staff are wonderful. Any question or concern about your insurance needs are always taken care of. Staff provides great .customer service."
We responded:
"Diana, thank you for your five-star review! ๐ŸŒŸ๐ŸŒŸ๐ŸŒŸ๐ŸŒŸ๐ŸŒŸ We are so grateful for your kind works and your business. By leaving a review you're helping others to see what our office is all about, and the steps we take to be sure you're properly covered. We appreciate you!"
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Terry Tharp

July 31, 2025

5  out of  5
rating by Terry Tharp
"Great insurance agent to have. Has helped me alot over the last few months."
We responded:
"Thank you, Terry, for your five-star review! ๐ŸŒŸ๐ŸŒŸ๐ŸŒŸ๐ŸŒŸ๐ŸŒŸ It has been our pleasure to assist you with all you've had going on, that's why we're here. We're very grateful for your business and are looking forward to continuing to be there for you for many years to come!"
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Brianna Neighbor

July 31, 2025

5  out of  5
rating by Brianna Neighbor
"Spoke with Brynn about Life insurance. She was knowledgeable and patient. She answered all my questions"
We responded:
"Thank you for leaving a five-star review about your experience with Brynn! ๐ŸŒŸ๐ŸŒŸ๐ŸŒŸ๐ŸŒŸ๐ŸŒŸ She's very knowledgeable about life insurance and the ways it can help to protect your family, so I'm very happy to know you've had this conversation. Thank you for sharing this experience so others can see what Team Curtis is all about!"
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David Eakin

July 31, 2025

5  out of  5
rating by David Eakin
"Very attentive, explained options also very helpful on claim guidance."
We responded:
"Dave, thank you for your five-star review! ๐ŸŒŸ๐ŸŒŸ๐ŸŒŸ๐ŸŒŸ๐ŸŒŸ Our office is so grateful for your business and glad to have been available to help you with your claim questions and needs. It's a lot to handle when there's so much going on, and this allows others searching for a quality insurance provider to see that we can help them through all the pieces. We are grateful to you and always here to help!"
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Debra Compton

July 31, 2025

5  out of  5
rating by Debra Compton
"Everyone on the Erin Curtis team is always friendly, supportive and accommodating. I am happy to be a member of the State Farm Family. Thanks team Curtis! ๐ŸŒŸ"
We responded:
"Thank you so much for your five-star review, Debby! ๐ŸŒŸ๐ŸŒŸ๐ŸŒŸ๐ŸŒŸ๐ŸŒŸ I am so proud of my team and the hard work they all put in every day to make sure our customers are taken care of and feel appreciated. We are so glad to have your business here and so grateful that you took the time to share your experience!"
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pronoob 2006

July 25, 2025

5  out of  5
rating by pronoob 2006
"Appreciated Brynn taking the time to explain and answer questions while quoting my insurance. Great customer service!"
We responded:
"Thank you so much for your five-star review about your experience with Brynn! ๐ŸŒŸ๐ŸŒŸ๐ŸŒŸ๐ŸŒŸ๐ŸŒŸ She is truly great at explaining coverage and making sure everyone is clear on getting the answers they need to make sound decisions. She's an asset to our team and has patience to spare, so it's no surprise that she was happy to take the time to answer your questions. Thank you for sharing your experience here so others can see what our office has to offer!"
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Stracy Cleveland

July 23, 2025

5  out of  5
rating by Stracy Cleveland
"The service I received when contacting Emily to reinstate my auto insurance was wonderful. It had been a year since I was with State Farm. When I called she immediately took action and in less than 10 minutes I got a new quote and was signed up for insurance that beat my previous one with ratings and options obtained. I never doubted the quality of service because it had always been superior , professional and friendly. Not only do they care about the business but they care about me as an individual. Service like this is highly coveted by me. Keep up the great work Emily and thanks for your time. Stracy ๐Ÿ˜Š"
We responded:
"Stracy, thank you for this glowing five-star review for Emily! ๐ŸŒŸ๐ŸŒŸ๐ŸŒŸ๐ŸŒŸ๐ŸŒŸ She's truly so great at what she does, and you're right about her jumping into action when someone needs something. We're so thrilled to welcome you back to State Farm and to our agency, we've always enjoyed having you as a customer and it'll be a joy to again service your business. We are always here whenever you need anything!"
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Patricia

July 18, 2025

5  out of  5
rating by Patricia
"During our vacation out of state, our home sustained major roof damage in a long week of storms. By the time we arrived home and reported our claim, we felt like we were โ€œat the back of the line.โ€ Waiting for an adjuster to be assigned to us, attempting to call and receive calls from the claims department, all took an enormous amount of time. We felt overwhelmed and lost in the system. We decided to reach to our agent Erin Curtis and her staff. We were so blessed to have Morgan take us under her wing and advocate on our behalf! She was fabulous! Any answer we needed, any snag we encountered, Morgan was there every step of the way alleviating the stress and taking care of our claim. Iโ€™m quite sure we would still be โ€œin the weedsโ€ without her! Thank you, Morgan!"
We responded:
"Patricia, thank you so much for taking the time to share your five-star review! ๐ŸŒŸ๐ŸŒŸ๐ŸŒŸ๐ŸŒŸ๐ŸŒŸ You are right about Morgan, she's a fantastic asset to our team and truly does jump into claims with both feet, making sure our office can advocate for what the customer needs. It's tough to navigate such an overwhelming experience when you've never done so before, but we handle this type of thing every day. We are so grateful for your business and truly appreciate you taking the time to share that even in the midst of chaos there can be a shining light like Morgan to be there for you!"
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Joseph De Jesus

July 17, 2025

5  out of  5
rating by Joseph De Jesus
"Iโ€™ll be the first to admit Iโ€™m not always the easiest person to work with, especially when it comes to making big decisions. But Brynn at State Farm made the entire process incredibly easy with her knowledge, patience, and willingness to walk me through every step. Her professionalism and calm approach made all the difference, and I truly appreciate the time she took to help me feel confident in my decision. Thank you so much"
We responded:
"Thank you so much for your five-star review, Joseph! ๐ŸŒŸ๐ŸŒŸ๐ŸŒŸ๐ŸŒŸ๐ŸŒŸ Insurance is like speaking a foreign language in some ways, so I'm thrilled to see that Brynn helped you feel comfortable with what you reviewed together and make some coverage decisions that suit your needs. She's great, and your taking the time to tell others of your experience is much appreciated - thank you for your business!"
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Stephanie Honeycutt Null

July 8, 2025

5  out of  5
rating by Stephanie Honeycutt Null
"Thank you to Agent Brynn Deckard with State Farm at the Erin Curtis office for being most helpful with the greatest customer service ๐Ÿ˜Š"
We responded:
"Stephanie, thank you for your five-star review! ๐ŸŒŸ๐ŸŒŸ๐ŸŒŸ๐ŸŒŸ๐ŸŒŸ Brynn is on fire lately, everyone is acknowledging how great she is and it's wonderful to see ! I'm so glad she was able to get you taken care of, and our entire office is so grateful for your business!"
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Pam Neighbor

July 8, 2025

5  out of  5
rating by Pam Neighbor
"Brynn was very helpful and thorough I enjoyed her friendliness"
We responded:
"Thank you for your five-star review, Pam! ๐ŸŒŸ๐ŸŒŸ๐ŸŒŸ๐ŸŒŸ๐ŸŒŸ Brynn really is amazing, and I'm so glad you had the chance to experience working with her! We are very grateful for your business and look forward to taking care of things for you for many years to come!"
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Betty Conkel

June 28, 2025

5  out of  5
rating by Betty Conkel
"Prompt, friendly, and answered each question."
We responded:
"Betty, thank you for your five-star review! ๐ŸŒŸ๐ŸŒŸ๐ŸŒŸ๐ŸŒŸ๐ŸŒŸ I am so pleased to know that our team was able to help you in an efficient and friendly way, that's just what we strive for! We are grateful for your business and would appreciate you sending anyone you know our way for a quote!"
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Bob Pennell

June 17, 2025

5  out of  5
rating by Bob Pennell
"First off I wanna say I am not the easiest person to satisfy, I always got questions and I always want service now not later now! Emily at State Farm at the Aaron Curtis office in Newark Ohio always makes me feel important! She takes time out of her busy day to make me feel important and to take care of my needs! So if you donโ€™t have Aaron Curtis for your insurance agent, youโ€™re missing it, my suggestion to you is to call in and talk to Emily, she does an outstanding job! You will get excellent service and rates! Give them a call today. You wonโ€™t be disappointed.!"
We responded:
"Bob, our whole team is grateful that you've highlighted Emily and her outstanding work with your five-star review! ๐ŸŒŸ๐ŸŒŸ๐ŸŒŸ๐ŸŒŸ๐ŸŒŸ She's been a wonderful part of the team for many years and her ability to connect with customers and help them navigate their insurance is top notch! Thank you for sharing your experience, and we hope you tell your friends and family - we'd love to give them the same level of customer service when it comes to protecting their insurance and financial services needs!"
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Nicole Mendenhall

June 12, 2025

5  out of  5
rating by Nicole Mendenhall
"Every time I have had a question, I have received a thorough, detailed response from whoever returns my call. I have never spoken with anyone in the office the wasnโ€™t friendly and happy to help. Itโ€™s really refreshing to work with an insurance company that returns calls as quickly as they do."
We responded:
"Thank you for your five-star review, Nicole! ๐ŸŒŸ๐ŸŒŸ๐ŸŒŸ๐ŸŒŸ๐ŸŒŸ We love what we do, so it's easy to be excited about it and give people a call and talk about what we enjoy. Thank you for taking the time to share your experience - tell all your friends, we are always happy to give anyone we can the same great experience!"
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Megan Bentley

June 12, 2025

5  out of  5
rating by Megan Bentley
"Process made insanely easy! Would highly recommend!"
We responded:
"Megan, thank you for your five-star review! ๐ŸŒŸ๐ŸŒŸ๐ŸŒŸ๐ŸŒŸ๐ŸŒŸ I love hearing that our team made things easy for you, that's the way insurance should be. If you have any questions in the future or have other needs & aren't sure where to start please let us know - tell your friends!"
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Leslie Wolfe

May 20, 2025

5  out of  5
rating by Leslie Wolfe
"Great service, all the personal care for you"
We responded:
"Leslie, thank you for taking the time to give us a five-star review! ๐ŸŒŸ๐ŸŒŸ๐ŸŒŸ๐ŸŒŸ๐ŸŒŸ We are grateful for you and your business - it's a joy to work with you! Don't forget we have a great referral program for any friends or family you send our way - a way we love to say THANK YOU!"
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Michelle Mood

April 22, 2025

5  out of  5
rating by Michelle Mood
"I reached out to this State Farm Insurance company agent because I needed home insurance coverage quickly-- within a few days-- and because tbh their photos seemed approachable. And boy I was thrilled by their work. Within two days we were signed up and insured, just in time for the closing on our new house. The service was excellent, with good communication and completely thorough (and patient!) help on the phone. I recommend them highly!!"
We responded:
"Thank you so much for your five-star review, Michelle! ๐ŸŒŸ๐ŸŒŸ๐ŸŒŸ๐ŸŒŸ๐ŸŒŸ Wow, this is wonderful to read - I'm so glad to know how pleased you were with the service from my team, I know Emily mentioned that she'd helped get things set up for you and I'm very pleased to know it all worked out well for your timeline. We are honored to take care of your business and are committed to helping all of our customers in this way. Be sure to tell your friends and family, we have a great referral program with a $25 gift card for you any time you send a household our way for a quote. Thank you again - we look forward to working with you for many years to come!"
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Janelle Schwartz

April 11, 2025

5  out of  5
rating by Janelle Schwartz
"Brynn did great with assisting me on switching insurance companies! She was super friendly and helpful on trying to finding the best deals for my coverage!!"
We responded:
"Janelle, thank you for your five-star review! ๐ŸŒŸ๐ŸŒŸ๐ŸŒŸ๐ŸŒŸ๐ŸŒŸ Brynn does an amazing job, she's very passionate about making sure people have the coverage that suits their needs. Everyone is different! She works hard to be sure things are reviewed thoroughly and options are considered, thank you for sharing this experience for others to see! Be sure you tell your friends and family, we have a great referral program that includes a $25 gift card for you for any household you send our way for a quote!"
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Gregory Gant

April 11, 2025

5  out of  5
rating by Gregory Gant
"Prompt , friendly service, explained everything I needed"
We responded:
"Thank you for the five-star review, Greg! ๐ŸŒŸ๐ŸŒŸ๐ŸŒŸ๐ŸŒŸ๐ŸŒŸ We are so grateful for your business and the chance to take care of your insurance and financial services needs. Please let us know any time you have questions - we're here to help and appreciate you sharing your experience!"
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Beth Billiter

March 27, 2025

5  out of  5
rating by Beth Billiter
"This office has been such a pleasure to work with. Thank you for always meeting all my needs and taking the time to understand my situation. I highly recommend everyone to the Erin Curtis State Farm agency! Thank you!"
We responded:
"Beth, thank you so much for your five-star review! ๐ŸŒŸ๐ŸŒŸ๐ŸŒŸ๐ŸŒŸ๐ŸŒŸ Hearing what a great experience people have with our office is such a blessing, and we're grateful that you took the time to share. It's a pleasure to work with you!"
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RoosterRC

March 22, 2025

5  out of  5
rating by RoosterRC
"Always a pleasure to visit my State Farm office. Friendly and hassle free service every time!"
We responded:
"Thank you very much for your five-star review! ๐ŸŒŸ๐ŸŒŸ๐ŸŒŸ๐ŸŒŸ๐ŸŒŸ We are so honored to take care of your business and appreciate your time to share your experience here. Don't forget about our referral program too - we have a $25 gift card for you for any household you send our way for a new business quote, no requirement for them to bind coverage!"